SHIPPING INFO & RETURN POLICY

SHIPPING INFO

 

Order preparation time:

We will dispatch any order in 1 business day.

 

Orders within Canada & US:

We provide free shipping across Canada and US via ground letter mail (NO tracking, which arrive at the mailbox instead of the door). No minimum order required. Orders over $150CAD will be automatically upgraded to registered mail. We also provide shipping method upgrade at checkout.

Please allow 5-7 business days to deliver your order. Please note the delay may happen and our consider-as-lost line is 15 (20 for US) BUSINESS days after the dispatch date.

 

International orders:

The shipping method and the waiting time may vary depending on the destination country, please contact before placing an order. Additional fee may apply.


RETURN/CANCELLATION POLICY

We don’t accept returns, exchanges, or cancellations after the order has been dispatched. Please keep the original package and contact us if you have any questions regarding the order received. We will try our best to guarantee your satisfaction.